['Privacy Policy\n\nAt Crystal Shine Auto Care Ltd, we respect your privacy and are committed to protecting your personal information when you use our online platform for automotive services including exterior and interior car washing, waxing and polishing, engine cleaning, headlight restoration, upholstery cleaning, and paint protection services. This privacy policy outlines how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws.\n\nInformation We Collect \nWe may collect personal information that you voluntarily provide when interacting with our service, such as your name, contact information, vehicle details, and payment information. We also collect information about your use of our website through cookies and similar technologies to enhance your experience.\n\nHow We Use Your Information \nThe personal data collected is used solely to: \n- Provide and manage the requested automotive services. \n- Communicate important information regarding appointments, updates, and offers. \n- Improve and personalise your experience on our online platform. \n- Comply with legal obligations and protect our rights.\n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. Personal data may be shared with trusted service providers who assist us in operating our business, such as payment processors and IT service providers, only to the extent necessary for providing our services. All third parties are required to maintain the confidentiality and security of your data.\n\nData Security \nWe implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction. Access to your personal information is restricted to authorised personnel only.\n\nData Retention \nPersonal information is retained only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.\n\nYour Rights \nUnder GDPR, you have the right to: \n- Access the personal information we hold about you. \n- Request correction of inaccurate or incomplete data. \n- Request deletion of your data where possible. \n- Object to or restrict processing of your personal data. \n- Request portability of your information to another service provider. \n- Withdraw consent at any time when processing is based on consent.\n\nTo exercise these rights, please contact us using the address provided below. We will respond to your request within the timeframe required by law.\n\nCookies \nOur online platform uses cookies to improve functionality and analyse usage patterns. You can control cookie preferences through your web browser settings. Disabling cookies may affect some features of the site.\n\nChildren’s Privacy \nOur services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If we become aware of such data, we will take steps to delete it promptly.\n\nChanges to This Privacy Policy \nWe may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on our site with an updated date.\n\nContact Information \nIf you have any questions or concerns about this privacy policy or how your data is handled, please contact: \n\nCrystal Shine Auto Care Ltd \n57 Victoria Road, Suite 3B \nBristol, South West England \nBS8 4AA \nUnited Kingdom \nPhone: +44 117 923 7589 \n\nThank you for trusting Crystal Shine Auto Care Ltd with your vehicle and personal information. We are dedicated to maintaining your privacy and providing a secure and reliable service experience.', 0.0012196000000000002, 'gpt-4.1-mini']